Order Method
We Accept Orders by the following methods:
On-line via Secure E-Commerce Shopping Phone, Fax, eMail and Snail-Mail (the only way to send a color swatch).
When Ordering by Phone, Please Identify yourself as a Website Customer
Orders are Shipped within the time-frame of your wear date.
You will be notified immediately, If your choices will not be available on time.
Goods are generally Shipped within two to six weeks of receipt of your Order.
Please Specify your wear date.
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Low Price Guarantee
Privacy Policy
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?