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Return Policy
WE MAKE EVERY EFFORT TO BE CERTAIN THAT YOUR ITEMS ARE FREE FROM ANY MANUFACTURER’S DEFECTS AND THAT THEY ARRIVE SAFE AND SOUND.
RETURNS ARE ACCEPTED WITHIN 21 DAYS AND MUST BE ACCOMPANIED BY A COPY OF THE ORIGINAL RECEIPT.
PLEASE USE A TRACEABLE, INSURED, PRE-PAID SHIPPER AND INCLUDE RETURN/EXCHANGE INFORMATION. GOODS MUST BE IN PERFECT, UNWORN CONDITION AND IN THE ORIGINAL BOX.
THE SHOE BOX SHOULD BE RETURNED IN A SHIPPING CARTON.
DYED SHOES AND HANDBAGS ARE NOT RETURNABLE.
IN THE EVENT THAT AN EXCHANGE IS NECESSARY, PLEASE E-MAIL US WITH THE EXCHANGE INFORMATION OF THE ITEM NEEDED AND WE WILL HOLD THE ITEM FOR YOU AWAITING RETURN OF GOODS.
SHOE SHOPPING CAN BE LIKE LOOKING FOR A NEEDLE IN A HAYSTACK, BUT WE STRIVE TO MAKE THIS A PLEASANT EXPERIENCE FOR INDIVIDUALS AND BRIDAL PARTIES.
FOR REFUNDS AND MERCHANDISE CREDITS THERE IS A $1.00 PER ITEM RE-STOCKING FEE
OUR HOPE IS THAT YOUR CHOICE OF FOOTWEAR FEELS GOOD AND ENHANCES YOUR OUTFIT.
IF YOU HAVE QUESTIONS CONCERNING THE FIT, WE MAY BE ABLE TO MAKE SOME SUGGESTIONS.
IF YOU NEED TO EXCHANGE OR RETURN YOUR PURCHASE, PLEASE NOTIFY US WITHIN THREE BUSINESS DAYS SO THAT WE CAN ARRANGE THE EXCHANGE OR RETURN.
PLEASE CALL OR E-MAIL US SO THAT WE CAN ISSUE A RETURN AUTHORIZATION NUMBER FOR PROPER HANDLING OF CREDIT, ETC.
RETURNS ARE PROCESSED WITHIN ABOUT THREE WEEKS.
GOODS MUST BE IN PERFECT UNWORN CONDITION, PACKAGED IN ORIGINAL BOX AND SHIPPING CARTON.
A COPY OF YOUR ORIGINAL RECEIPT MUST BE INCLUDED IN THE RETURNED PACKAGE ALONG WITH ANY PERTINENT INSTRUCTIONS.
MERCHANDISE THAT HAD BEEN TINTED OR DECORATED IS NOT RETURNABLE
SHIPPING CHARGES ARE NOT REFUNDABLE.
PLEASE RETURN YOUR PACKAGE VIA A PRE-PAID, INSURED, TRACEABLE CARRIER.
UPON EXCHANGING MERCHANDISE, PLEASE INCLUDE $6.00 RE-SHIPPING.
MERCHANDISE SHOULD BE RETURNED TO:
MISTER DON SHOES AND DANCE
84 FOLLY ROAD
CHARLESTON, SOUTH CAROLINA
29407
WE ARE A FULL-SERVICE SHOE STORE AND STOCK MANY MORE STYLES OF BRIDAL AND SPECIAL OCCASION SHOES. INCLUDING LUCITE, SILVER, GOLD AND SEQUIN SHOES AND HANDBAGS..
WE HAVE BEEN DYEING SHOES AND HANDBAGS FOR 37 YEARS AND MIX EACH COLOR AS IF IT WAS THE MOST IMPORTANT. REST ASSURED THAT WE WILL DO THE BEST JOB HUMANLY POSSIBLE TO MATCH THE COLOR OF YOUR SWATCH...
PLEASE SEND US A SAMPLE OF YOUR FABRIC AT LEAST TWO INCHES SQUARE, IF POSSIBLE.
OUR DYE CHARGE IS $15 PER INDIVIDUAL PAIR OF SHOES AND $7 FOR A MATCHING HANDBAG.
WE STOCK MANY MORE STYLES AND FABRICATIONS THAN NOTED IN THIS ONLINE CATALOG.
PLEASE CONTACT US WITH YOUR SPECIFICS.
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